Vial Trust order notices by text (SMS)

How customers sign up for order texts from (561) 556-6288, what we send, and how to stop.

Who sends these texts

Vial Trust is a registered trade name of Junk Boss Junk Removal Inc. Texts are sent by Vial Trust (vialtrust.com), West Palm Beach, Florida, from our business number (561) 556-6288.

The program

Program name: Vial Trust order notices.
Who gets texts: only customers who create a Vial Trust account on vialtrust.com and check the optional SMS box.
What we send: order confirmations, shipping/tracking updates for orders they place, and replies to questions they send us. No marketing or promotional texts.
Message frequency varies (usually 1-3 texts per order). Msg & data rates may apply.
Opt out: reply STOP to any text, or uncheck the box in My account. Help: reply HELP, email hello@vialtrust.com or call (561) 556-6288.
Consent to texts is not a condition of purchase. The box is unchecked by default.

Where customers opt in

Customers opt in on the account sign-up page (vialtrust.com/account/signup/), on the checkout page, or later in My account. Each place shows the same optional, unchecked checkbox right under the required checkboxes:

Optional: Yes, text me Vial Trust order notices (order confirmations, shipping/tracking updates and replies to my questions) from (561) 556-6288 at the mobile number above. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our Terms and Privacy Policy.

Screenshot of the sign-up form customers see:

When a customer opts in we record the date, time, IP address and the exact wording they agreed to. Their first text confirms the subscription:

"Vial Trust: You're subscribed to order notices (order confirmations, shipping/tracking updates and replies to your questions). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."

Example messages

"Vial Trust: Thanks, Alex! We received order VT-1042. We'll email your confirmed total shortly. Questions? Call 561-556-6288. Reply STOP to opt out, HELP for help."
"Vial Trust: Order VT-1042 has shipped via FedEx. Tracking: 780123456789 https://www.fedex.com/fedextrack/?trknbr=780123456789 Reply STOP to opt out."
"Vial Trust: Hi Alex, thanks for your message. Your order VT-1042 is packed and ships today. Reply STOP to opt out, HELP for help."

Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full details: Privacy Policy, Text messages (SMS) and Terms of Sale & Use, Text messages (SMS).